“I help dealerships get back to basics, eliminate profit leaks, and use their CRM like an ATM—by coaching real people in real processes.”
People & Coaching
Hands-on coaching for Internet Sales Managers, BDC, and service advisors. We build skills, set clear targets, and install accountability rhythms that drive performance.
Process & Accountability
We map every customer touch point in Variable and Fixed Ops, standardize lead workflows, and implement daily accountability to eliminate leakage and speed response.
Technology & Lead Handling
From CRM setup to templates, routing, and KPI dashboards—we optimize your tech stack so more internet leads turn into appointments and ROs.
How we help dealerships win the customer
“I help dealerships get back to basics, eliminate profit leaks, and use their CRM like an ATM—by coaching real people in real processes.”
People & Coaching
On-the-floor training, call reviews, and weekly 1:1s for ISMs, BDC, and advisors. Clear goals, coaching plans, and scorecards keep everyone accountable.
Process Accountability
We design SOPs for every lead source, install daily routing & follow-up cadences, and build accountability huddles that keep the team aligned.
Technology & Lead Management
We tune your CRM, Text, email templates, and reporting so internet lead response, show, and close rates climb—across both Variable and Fixed Ops.
