“I help dealerships get back to basics, eliminate profit leaks, and use their CRM like an ATM—by coaching real people in real processes.”
About us
We help automobile dealers grow profit by improving the internet sales process across both Variable and Fixed Operations. Our work centers on five pillars: People, Process, Accountability, Technology, and Coaching.
From lead handling to appointment setting and service RO conversion, we assess your current customer touch points and tech stack, then coach your team while we install the right workflows and reporting.
Our approach
1. Assess your current lead handling, BDC processes, service advisor workflows, and CRM configuration.
2. Improve with clear SOPs, response cadences, templates, and routing rules for every lead source.
3. Coach & hold accountable with weekly scorecards, call reviews, and leadership rhythms that sustain results.
